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Privacy Policy

This policy explains the small amount of visitor information used by Rochester Residents Directory and the choices available to you. The reference needs no account and does not host government records. It points to Rochester and New York record sources instead.

Information You Submit

Names, phone numbers, and addresses entered in a search box are sent to the independent provider that returns the results. Our servers do not retain those searches. If you contact us, we receive the contents of your message and use them to respond.


Automatic Technical Data

Like most hosted services, the host records standard logs such as IP address, browser type, visited pages, and time stamps. We review aggregate patterns to maintain the service and understand page use. Basic analytics or advertising measurement may rely on cookies or related technology.


What We Do With This Data

We use this information to run the service, resolve technical problems, measure traffic, and improve the reference. Visitor lists are not sold, and we do not create individual visitor profiles.


External Services

Links lead to county and state portals, library collections, archives, and independent search tools. A linked service governs the information you give it under its own policy. That includes sponsored search results supplied by another company.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


How We Protect Your Data

The site runs over an encrypted connection and logs are kept only as long as the purposes above need them. There are no accounts here, so no password or profile of yours exists on this site to be exposed.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Information Choices

You may ask about personal data that this service holds by using the Contact page. Because the service keeps very little, we will check the contact mailbox and available server logs and remove data when appropriate. The research found no single New York law that deletes every public record. Records held by New York, Monroe County, or Rochester offices are outside our control, and requests about those records belong with the responsible custodian.


Updates to This Policy

Revisions will appear here. Continued use after a posted revision indicates acceptance of the updated policy.